The Outsourcing Handbook A guide to outsourcing

The Outsourcing HandbookA guide to outsourcingVersion To start a new section, hold down the apple+shift keys and click to release this object and type the section title in the box 4 Provides a brief overview of what Outsourcing is, and describes Deloitte s approaches to Outsourcing Advisory Services (OAS).1 Phase 1 Assess 10 The first phase of the process where requirements are defined and which vendors to engage with are Phase 2 Prepare 16 The second phase of the process where initial vendor selection is undertaken and an RFP Phase 3 Evaluate 22 The third phase of the process where vendor proposals are evaluated and a short-list of vendors for commercial negotiation is Phase 4 Commit 30 The fourth phase of the process where contracts are negotiated and a deal Phase 5 Transition and Transform 38 The fifth phase of the process where the work and resources are transitioned to the successful Phase 6 Optimise 44 The final phase of the process covering the

cheaply than developing an in-house capability from scratch • Flexibility: Outsourcing can provide the flexible capacity that a rapidly growing – or declining – business may need to keep pace with changing demand • Specialist skills: In specialist areas such as IT, attracting, developing and retaining …

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