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The Patient Interview

Chapter 1. The Patient Interview Sneha Baxi Srivastava, PharmD, BCACP. Learning Objectives Explain the basic communication skills needed when performing a Patient Interview . Describe the components of the Patient Interview . Conduct a thorough medication history. Compare and contrast the different Patient Interview approaches in various clinical settings. Adapt the Interview technique based on the needs of the Patient . Key Terms Active Listening Pertinent Positive Rapport Pertinent Negative Empathy past History Open-Ended Questions Medication History Leading Questions Family History Probing Questions Personal and Social History Nonverbal Communication Review of Systems Chief Complaint Physical Exam History of Present Illness QuEST/SCHOLAR-MAC.

Past History • Medication History • Family History • Personal and Social History • Review of Systems ... Whereas listening is a passive process, ... than a simple yes or no or nod of the head, whereas closed-ended questionsgener-

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