Transcription of The Patient Interview
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The Patient Interview
Chapter 1. The Patient Interview Sneha Baxi Srivastava, PharmD, BCACP. Learning Objectives Explain the basic communication skills needed when performing a Patient Interview . Describe the components of the Patient Interview . Conduct a thorough medication history. Compare and contrast the different Patient Interview approaches in various clinical settings. Adapt the Interview technique based on the needs of the Patient . Key Terms Active listening Pertinent Positive Rapport Pertinent Negative Empathy Past History Open-Ended Questions Medication History Leading Questions Family History Probing Questions Personal and Social History Nonverbal Communication Review of Systems Chief Complaint Physical Exam History of Present Illness QuEST/SCHOLAR-MAC.
These skills and questioning techniques include: • Active listening • Empathy • Building rapport • Open-ended questions • Closed-ended questions • Leading questions • Silence • “Why” questions • Nonverbal communication cues active Listening The first communication skill to be mastered is listening, specifically active ...
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