Transcription of The Patient Interview
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The Patient Interview
Chapter 1. The Patient Interview Sneha Baxi Srivastava, PharmD, BCACP. Learning Objectives Explain the basic communication skills needed when performing a Patient Interview . Describe the components of the Patient Interview . Conduct a thorough medication history. Compare and contrast the different Patient Interview approaches in various clinical settings. Adapt the Interview technique based on the needs of the Patient . Key Terms Active Listening Pertinent Positive Rapport Pertinent Negative empathy Past History Open-Ended Questions Medication History Leading Questions Family History Probing Questions Personal and Social History Nonverbal Communication Review of Systems Chief Complaint Physical Exam History of Present Illness QuEST/SCHOLAR-MAC. Introduction The Patient Interview is the primary way of obtaining comprehensive information about the Patient in order to provide effective Patient -centered care, and the medica- tion history component is the pharmacist's expertise.
empathy is defined as the “intellectual identification with or vicarious experiencing of the feelings, 3thoughts, or attitudes of another.” The terms empathy and sympathy are often confused. Sympathy is when you feel sorry for the patient but do not feel the same emotions or are not in the same situation, whereas empathy is when you place ...
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