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The problem solving 8D methodology

COPYRIGHT FIDELTRONIKC ustomer Centric Enterprise2017-10-201 The problem solving 8D methodologyCOPYRIGHT FIDELTRONIKC ustomer Centric Enterprise2017-10-20 Plan1. Introduction2. 1D Establishing the team3. 2D problem description4. 3D Immediate actions5. 4D Root Cause 6. 5D corrective Actions7. 6D Validate corrective actions8. 7D Preventive actions9. 8D Evaluation and closing actions28D MethodologyCOPYRIGHT FIDELTRONIKC ustomer Centric Enterprise2017-10-20 IntroductionIn any company or other organization some problems may appear, sometimes they areeasy to remove and sometimes it seems that the solution is not possibleIn case problems occur, one should run the appropriate action to eliminate the problem .

6D Validating the corrective action The undertaken corrective actions should be verified in whether they had an effect and are effective. It should be based on the „raw data” from the processes. The evaluation of actions should not be based only on the opinion of the persons interested. Examples: • Decreased rejected % (ppm) in the process

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