Transcription of The Royal Bank of Scotland plc - NatWest Group
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The Royal Bank of Scotland plc - NatWest Group
The Royal bank of Scotland plcAnnual Report and Accounts 2020 Strategic reportRBS plc Annual Report and Accounts 2020 2 PageStrategic report Presentation of information2 Description of business2 Performance overview2 Stakeholder engagement and (1) statement3 Board of directors and secretary5 Financial review6 Risk and capital management8 Report of the directors 65 Statement of directors responsibilities70 Financial statements71 Presentation of informationThe Royal bank of Scotland plc ( RBS plc ) is a wholly-owned subsidiary of NatWest Holdings Limited ( NWH Ltd or the intermediate holding company ). The term NWH Group refers to NWH Ltd and its subsidiary and associated undertakings.
originated through the NatWest Bank business. The decrease in income was partially offset by a decrease in operating expenses which were £874 million, compared with £1,174 million in 2019, primarily due to a £334 million PPI conduct charge booked in 2019 of which £100 million was released in 2020.
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