Transcription of TheMissingLink:LeanLeadership
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David Mann 15 themissinglink :LeanLeadershipBYDAVIDMANN S ummary People often equate Lean with the tools that are used to cre-ate efficiencies and standardize processes. However, implementing tools rep-resents at most 20 percent of the effort in Lean transformations. The other 80percent of the effort is expended on changing leaders practices and behaviors,and ultimately their mindset. Senior management has an essential role inestablishing conditions that enable that 80 percent of the effort to involvement includes establishing governance arrangements that crossdivisional boundaries, supporting a thorough, long-term vision of the organi-zation s value-producing processes, and holding everyone accountable formeeting Lean commitments. This is accomplished through regular, directinvolvement. When upper management sets the example, durable Lean suc-cess and an increasingly Lean leadership mindset Mann, PhD, an organizational psychologist, retired as the manager ofLean management and organization development after 21 years at Steelcase inGrand Rapids, MI.
David Mann • 15 TheMissingLink:LeanLeadership BY DAVID MANN Summary•Peopleoftenequate“Lean”withthetoolsthatareusedtocre ...
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