Transcription of TO: REF: Customer Satisfaction Program 20B27
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TO: REF: Customer Satisfaction Program 20B27
Copyright 2020 Ford Motor Company David J. Johnson Ford Motor Company Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division October 9, 2020 TO: All Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 20N07 Certain 2015-2019 MKC and 2016 -2019 Explorer Vehicles Equipped With the Engine and 6F35 Transmission Transmission Extended Warranty Coverage REF: Customer Satisfaction Program 20B27 Published October 9, 2020 Program TERMS This Program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27 . This Program DOES NOT apply to vehicles that qualify for repairs under the New Vehicle Limited Warranty or Emissions Warranty.
Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped with the 2.3L Engine and 6F35 Transmission Transmission Extended Warranty Coverage DEALER PRICE For latest prices, refer to DOES II. PARTS RETENTION AND RETURN Follow the provisions of the Warranty and Policy Manual, Section 1 - WARRANTY PARTS RETENTION AND RETURN …
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