Transcription of TO: SUBJECT: Customer Satisfaction Program 21N03 ...
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TO: SUBJECT: Customer Satisfaction Program 21N03 ...
David J. Johnson Ford Motor Company Director P. O. Box 1904. Service Engineering Operations Dearborn, Michigan 48121. Ford Customer Service Division July 15, 2021. TO: All Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N03 supplement #1. Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020. Navigator Vehicles Equipped with a GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03 . Dated March 2, 2021. New! REASON FOR THIS supplement . Program Terms: The Program terms and entry conditions for 21N03 have been changed. Vehicles Covered by this Program : The list of affected vehicles in this Program has expanded to include F-150 Raptor/Limited Variants, 2018-2020 Expedition, and 2018-2020. Navigator. Owner Notification Mailing Schedule: Owner letters are scheduled to mail during the week of July 26, 2021.
Jul 15, 2021 · Customer Satisfaction Program 21N03 – Supplement #1 . Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator. Vehicles Equipped with a 3.5L GTDI Engine . Cam Phaser Replacement . NEW! LABOR ALLOWANCES Description Labor Operation Labor Time . Replace all four (4) VCT units – F-150 (excluding Raptor)
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