Transcription of Total quality management in the construction process
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Total quality management in the construction process
~) Pergamon International Journal of Project management Vol. 15, No. 4, pp. 235-243, 1997 1997 Elsevier Science Ltd and IPMA. All rights reserved Printed in Great Britain 0263-7863/97 $ + PII: S0263-7863(96)00076-2 Total quality management in the construction process David Arditi and H Murat Gunaydin Illinois Institute of Technology, Department of Civil and Architectural Engineering, Chicago, IL 60616, USA There is great potential for quality improvement in the construction process . A study of the literature and of surveys conducted in the USA indicated that management commitment to quality and to continuous quality improvement is very important; construction industry professionals are well aware of the importance of quality training; partnering agreements among the parties in the construction process constitute an important step in securing a high quality produ
Total quality management in construction: D Arditi and H M Gunaydin of construction, ease of operation, ease of maintenance, and energy efficiency.
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