Transcription of Transformation at Microsoft
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Transformation at Microsoft
Transformation at MicrosoftDIGITAL Transformation IN THE FOURTH INDUSTRIAL AGE3 4 Transformation AT MICROSOFT5 6 REIMAGINING IT LEADERSHIP TO ENABLE DIGITAL Transformation THE ROADMAP TO DIGITAL TRANSFORMATIONENGAGING CUSTOMERS7 11 RETHINKING CUSTOMER ENGAGEMENTBUILDING LOVE FOR OUR PRODUCTSBUILDING CUSTOMER RELATIONSHIPS WITH 360-DEGREE LIFECYCLE INSIGHTS LOWE S: EXPERIENCE HOME IMPROVEMENT IN A WHOLE NEW WAYROADMAP FOR ENGAGING CUSTOMERSEMPOWERING EMPLOYEES12-16 RETHINKING EMPLOYEEEMPOWERMENTENABLING THE EVERYWHERE OFFICE : Microsoft JAPAN DELIVERING AN ENGAGING HR EXPERIENCEKENNAMETAL: REACHING AND EMPOWERING EVERYONEROADMAP FOR EMPOWERING EMPLOYEESOPTIMIZING OPERATIONS17 22 RETHINKING OPERATION OPTIMIZATIONIMPROVING UTILIZATION OF BUILDINGS WITH IOTUSING PREDICTIVE ANALYTICS IN THE SALES PROCESSESDARTMOUTH-HITCHCOCK: REVOLUTIONIZING HEALTHCAREROADMAP FOR OPTIMIZING OPERATIONSTRANSFORMING PRODUCTS23 26 RETHINKING PRODUCT TRANSFORMATIONUSING DATA TO ENTER NEW MARKETSPRIORITIZINGAGILITYTEMENOS: BRINGING BANKING TO ANYWHERE IN THE
50% of the workforce will be “digital natives,” connected 24/7 and work the way they want to by 20202 1 Keystone Strategy Interviews, Oct 2015 –Mar 2016 2 “Mind the gaps: The 2015 Deloitte Millennial Survey,” Deloitte Touche Tohmatsu , 2015
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