Transcription of Transformation at Microsoft
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Transformation at MicrosoftDIGITAL Transformation IN THE FOURTH INDUSTRIAL AGE3 4 Transformation AT MICROSOFT5 6 REIMAGINING IT LEADERSHIP TO ENABLE DIGITAL Transformation THE ROADMAP TO DIGITAL TRANSFORMATIONENGAGING CUSTOMERS7 11 RETHINKING CUSTOMER ENGAGEMENTBUILDING LOVE FOR OUR PRODUCTSBUILDING CUSTOMER RELATIONSHIPS WITH 360-DEGREE LIFECYCLE INSIGHTS LOWE S: EXPERIENCE HOME IMPROVEMENT IN A WHOLE NEW WAYROADMAP FOR ENGAGING CUSTOMERSEMPOWERING EMPLOYEES12-16 RETHINKING EMPLOYEEEMPOWERMENTENABLING THE EVERYWHERE OFFICE : Microsoft JAPAN DELIVERING AN ENGAGING HR EXPERIENCEKENNAMETAL: REACHING AND EMPOWERING EVERYONEROADMAP FOR EMPOWERING EMPLOYEESOPTIMIZING OPERATIONS17 22 RETHINKING OPERATION OPTIMIZATIONIMPROVING UTILIZATION OF BUILDINGS WITH IOTUSING PREDICTIVE ANALYTICS IN THE SALES PROCESSESDARTMOUTH-HITCHCOCK: REVOLUTIONIZING HEALTHCAREROADMAP FOR OPTIMIZING OPERATIONSTRANSFORMING PRODUCTS23 26 RE
2 “Mind the gaps: The 2015 Deloitte Millennial Survey,” Deloitte Touche Tohmatsu , 2015 Capitalizing on this phenomenon is the key to innovation and growth. From the rise of connected devices and other “things” within the Internet of Things (IoT), the growing mounds of data, to augmented reality and the next frontiers,
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