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Transforming Telecom: Data-Driven Strategy for Digital ...

WHITE PAPERT ransform Telecom: A Data-Driven Strategy for Digital TransformationBy Hitachi Vantara and Ravi Kalakota, Partner, LiquidHub June 20192 ContentsExecutive Summary 3 Digital Transformation of the Telecom Industry 4 Digital Trends Transforming the Telecom Industry 5 The Network of the Future: 5G Networks 5 Digital Media and Interactive Entertainment 6 Over-the-Top Streaming 8 Internet of Things (IoT) and Telematics 9 Smart Software-Defined Networks (SDN) 9 Transformation Agenda: Five Key Strategic Initiatives for Every Service provider 10 Establish Data-Driven Customer Analytics Capabilities 11 Digitize the Order Management Process 11 Innovate Around the Customer Experience 12 Streamline the Application Landscape 13 Standardize and Automate the IT Infrastructure 13 Summary and Next Steps 14 Data-Driven Digital Transformation, Powered by Hitachi Vantara 143 Executive Summary The digitization of content and services has increased choice, innovation and competition.

In January 2016, Verizon introduced FreeBee Data, a sponsored data service that enables content providers to pro-vide customers with access to some or all of the provider’s mobile content. It also offers the option for providers to sponsor specific consumer actions on a per-click basis, all free of data charges to the customer.

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