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Tribal Cloud and Support Services - SchoolEdge

Document Sensitivity: Protected 25 June 2018 Page 1 of 12 Tribal Cloud and Support Services A Guide for Schools Customers Remedy self Service Portal 25 June 2018 Confidential RemedyForce self Service Portal Customer Guide Document Sensitivity: Protected 25 June 2018 Page 2 of 12 Tribal Cloud and Support Services Tribals Cloud and Support Services provide a range of Services design to maximise use of Tribal solutions. This Support Services describes key elements of Tribal s Schools Support model; including access to and expectations of Support . To ensure we address your Support needs please use the following contact details for raising incidents with our team: *Hours of operation: 8am to 5pm Monday to Friday* 1300 301 931 Tribal Cloud and Support Services - A Guide for Customers Welcome to the Tribal s RemedyForce self Service Portal RemedyForce is an IT Service Management (ITSM) solution designed to h

RemedyForce Self Service Portal Customer Guide Document Sensitivity: Protected 25 June 2018 Page 2 of 12 Tribal Cloud and Support Services

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