Trouble Shooting Guide – AMP Research Power …

TECH SUPPORT 1-888-983-2206 Monday Friday 8:00 AM 5:00 PM PST | Page 1 of 7 Trouble Shooting Guide AMP Research Power StepTable Of Contents:1) Trouble Shooting Quick Guide2) Frequently Asked Questions3) System Operation Information4) Knowledge Base5) Trouble Shooting Flow Chart6) Flow Chart NotesTECH SUPPORT 1-888-983-2206 Monday Friday 8:00 AM 5:00 PM PST | Page 2 of 7 ConcernPossible root-causesFactory door ajar switch in-op?Fuse burnedDiodes connected in reverse polarity or faulty diodeConnections not secureSteps inoperativeConnected to incorrect wire in vehicle electrical systemConnections not secureFaulty diode or connectionIntermittent operationBad groundDiodes connected in reverse polarity or faulty diodeOne or more doors deploy the step, othersdo notConnections not secureBad groundSteps shake and/or shutter during operationConnections not secureDelay in step operation or steps deploy afterdoors have been closedDiodes connected in reverse polarity or faulty diodeTighten wedge make a creaking noise duringoperationLoosen lower mount bolts and remove step extrusionfrom lower mount.

TECH SUPPORT 1-888-983-2206 Monday – Friday 8:00 AM – 5:00 PM PST | Page 3 of 7 Trouble Shooting Guide – Frequently Asked Questions Q: The wire colors on my vehicle do not match the colors in your diagram.

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