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1 UNDERSTANDING AND MANAGING ORGANIZATIONAL behavior Delta Publishing Company 2 Copyright 2006 by DELTA PUBLISHING COMPANY Box 5332, Los Alamitos, CA 90721-5332 All rights reserved. No part of this book may be reproduced in any form or by any means, without permission in writing from the publisher. 3 TABLE OF CONTENTS CHAPTER 1 An Introduction to ORGANIZATIONAL behavior CHAPTER 2 MANAGING People and Organizations CHAPTER 3 Motivation CHAPTER 4 Work-Related Attitudes CHAPTER 5 ORGANIZATIONAL Communication and Power CHAPTER 6 Groups and Teams in Organizations CHAPTER 7 Leadership CHAPTER 8 Prosocial behavior , Cooperation Conflict, and Stress CHAPTER 9 Making Decisions in Organizations CHAPTER 10 Culture, Creativity, and Innovation CHAPTER 11 Designing Effective Organizations CHAPTER 12 MANAGING ORGANIZATIONAL Change and Development GLOSSARY 1 CHAPTER 1 AN INTRODUCTION TO ORGANIZATIONAL behavior LEARNING OBJECTIVES After reading this chapter you will be able to: Define ORGANIZATIONAL behavior .
Organizational behavior is defined as the actions and attitudes of people in organizations. The field of organizational behavior (OB) covers the body of knowledge derived from these actions and attitudes. It can help managers understand the complexity within organizations, identify problems, determine the best ways to correct them, and ...
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