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Understanding Communication and Language Needs of …
Understanding Communication AND Language Needs OF MEDICARE BENEFICIARIES April 20172 Table of Contents Introduction .. 3 Background .. 4 Methods .. 5 Results .. 8 Nationwide .. 8 State-level .. 10 PUMA-Level .. 14 Conclusion .. 18 Appendix A: Ensuring Quality and Health Equity .. 20 Appendix B: Demographic Findings .. 22 Appendix C: Non- english Languages Most Commonly Spoken, by State .. 23 Endnotes .. 39 Table of Figures Figure 1: Percentage of Medicare Beneficiaries with and without limited english proficiency .. 8 Figure 2: Non- english languages most commonly spoken by Medicare beneficiaries with limited english proficiency throughout the United States .. 9 Figure 3: States with highest prevalence of Medicare beneficiaries who are limited english proficient.
English proficiency, and hearing and vision impairmentwould misrepresent the language and communication challenges faced by theMedicare population. Further, as noted above, communication and language barriers are associated with decreased quality of care andpoor clinical outcomes.
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