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Understanding Operations Management The Open …

Source URL: Saylor URL: # Attributed to: The Open University Page 1 of 5 Understanding Operations Management The Open University (2011) 3 The transformation model The transformation model The discussion above has highlighted the role of Operations in creating and delivering the goods and services produced by an organization for its customers. This section introduces the transformation model for analyzing Operations . This is shown in Figure 1, which represents the three components of Operations : inputs, transformation processes and outputs. Operations Management involves the systematic direction and control of the processes that transform resources (inputs) into finished goods or services for customers or clients (outputs).

Source URL: http://www.open.edu/openlearn/money-management/management/leadership-and-management/understanding-operations-management/content-section-0

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