Transcription of Understanding your patients’ needs Supporting people with ...
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Understanding your patients’ needs Supporting people with ...
Understanding your patients ' needs Supporting people with sensory loss Best-practice guide for GP surgeries 2 Supporting people with sensory loss Contents Definitions .. 2. Foreword .. 3. Summary of legal responsibilities and standards .. 4. Best-practice recommendations .. 6. Access to GP premises .. 6. Accessible communications .. 8. Accessible information and correspondence .. 12. Accessible information requirements .. 13. Training .. 13. Equipment and technology .. 14. Policies and procedures .. 15. Further sources of information and advice .. 17. Appendices .. 19. Minimum standards for clear print and large print .. 19. Fingerspelling alphabet .. 20. Tips to help you communicate with a person with sensory loss .
4 Supporting people with sensory loss The All Wales Standards (the Standards), published in 2013, set out the level of service that adults, young people and …
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