UNISON duty of care handbook - UNISON National

UNISON duty of care handbookFor members working in health and social care At a time of change, patients and service users depend more than ever on the integrity of care professionals. This handbook is a valuable guide to health and care professionals responsibilities and rights, and to sources of help when it may be hard to know the right thing to do and even harder to do it. Safeguarding the public and delivering high quality patient care are essential. Key to this is creating a culture where nurses and midwives are able to appropriately raise concerns, particularly in a time of significant structural change across health care organisations. This handbook is a useful supplement to the Code and other NMC standards and guidance which specify the responsibilities of nurses and midwives in raising and escalating concerns.

UNISON duty of care handbook 2 ‘Duty of care’ is a phrase used to describe the obligations implicit in your role as a health or social care worker. As a health or social care worker you owe a duty of care to your patients/ service users, your colleagues, your employer, yourself and the public interest. Everyone has a duty of care – it is not

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