Transcription of UNIT 9 INTERPERSONAL ISSUES, Interpersonal …
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UNIT 9 INTERPERSONAL ISSUES, Interpersonal …
INTERPERSONAL Issues, communication and Conflict unit 9 INTERPERSONAL ISSUES, communication AND CONFLICT Objectives After studying this unit you should be able to: appreciate the importance of INTERPERSONAL issues involved at work, understand the impact of personality differences on INTERPERSONAL relationships, be more aware and understanding of others behaviour to get along better with people with different INTERPERSONAL styles, understand importance of INTERPERSONAL communication and avoid barriers, actively listen and obtain feedback to understand others and to build rapport, read nonverbal signals to improve communication , identify factors that contribute to conflict to enhance INTERPERSONAL relations. Structure INTERPERSONAL Relations Factors Affecting INTERPERSONAL Relations Towards Enhanced INTERPERSONAL Relations communication Barriers to Communications Effective communication INTERPERSONAL conflicts Summary Self-Assessment Questions Further Readings
Interpersonal Issues, Communication and Conflict UNIT 9 INTERPERSONAL ISSUES, COMMUNICATION AND CONFLICT Objectives After studying this unit you should be able to:
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