UNIT 9 INTERPERSONAL ISSUES, Interpersonal Issues ...

INTERPERSONAL Issues , communication and Conflict UNIT 9 INTERPERSONAL Issues , communication AND CONFLICT Objectives After studying this unit you should be able to: appreciate the importance of INTERPERSONAL Issues involved at work, understand the impact of personality differences on INTERPERSONAL relationships, be more aware and understanding of others behaviour to get along better with people with different INTERPERSONAL styles, understand importance of INTERPERSONAL communication and avoid barriers, actively listen and obtain feedback to understand others and to build rapport, read nonverbal signals to improve communication , identify factors that contribute to conflict to enhance INTERPERSONAL relations.

Openness: Is the degree to which participants share their thoughts and feelings with others. 9 Interpersonal Issues, Communication and Conflict Trust: Trust is the degree that you believe someone else is honest and supportive. Owning: Owning refers to taking responsibility for a problem to which you are a contributor versus blaming someone else. Risk to experiment: Risk to experiment is …

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  Communication, Issue, Conflicts, Interpersonal, Interpersonal issues, Communication and conflict

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