Transcription of “Using Lean Six Sigma To Improve a Risk …
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“Using Lean Six Sigma To Improve a Risk …
Using lean Six Sigma To Improve a Risk management process ASQ Temecula; June 17, 2010 Niles, ASQ Fellow, MSQA, CSSMBB, CSSBB, CQE ; do we narrow in on something meaningful? what we mean by LSS and RM process lean (L), Six Sigma (SS), LSS, DFSS Risk the scope of our project Efficacy, efficiency, accuracy, consistency Evolutionary vs. a project Typical steps, tasks, and reports Learned + / -23 Nominal Group Techniques (NGT)Affinity Diagram for PizzaProduct CategoryService CategoryCost CategoryFeatures CategoryPost-it NotesExtra valueDelivered Hot45 min max waitFriendly DriversLower priceMore toppingsDeals availableQuick ordering> Crust TypesProper change$0 Fee Delivery3 Affinity Diagrams, Multi-voting, Tree diagrams, Mind mapping, Un-inhibited group discuss, Caf /
How do we narrow in on something meaningful? 1. Define what we mean by LSS and RM Process Lean (L), Six Sigma (SS), LSS, DFSS Risk Management 2. …
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