Valuation Office

Valuation Office ICT Strategy 2017 2020 PA Consulting Group November 2017 Glossary BAU Business As Usual COTS Commercial Off The Shelf CRM Customer Relationship Management EA Enterprise Architecture FTE Full-Time Equivalent GDPR General Data Protection Regulation GIS Geographic Information System HR Human Resources ICT Information And Communication Technology IPTI International Property Tax Institute IRRV Institute of Revenues Rating and Valuation ITIL Information Technology Infrastructure Library ITSM Information Technology Service Management ITT invitation to tender KPI Key Performance Indicator LA s Local Authorities LPS Land & Property Services MoU Memorandum of Understanding NMA National Mapping Agreement NSSO National Shared Service Office OGCIO Office of the Government Chief Information Officer OJEU Official Journal of the European Union OSi Ordnance Survey Ireland PIN Prior Information Notice PMO Project Management Office PQQ Pre-Qualification Questionnaire PRA Property Registration Authority QA Quality Assurance SaaS Software as a Service SLA Service Level Agreement VAU Valuation Administration Unit VO Valuation Office VOS Valuation Office System Valuation Office ICT Strategy 3 November 2017 Contents 1.

Valuation Office ICT Strategy 4 November 2017 5.1 ICT Principles.....31

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