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Vanderbilt University IT Service Management Program

Vanderbilt University IT Service Management Program IT Knowledge Manag ement Strategy Document Created: May 7 2012 Document Revised: September 14, 2012 Document Author: Cheryl Graves, Vanderbilt University medical center Document Title / Version: Knowledge Management Strategy / Knowledge Management Strategy Page 2 of 11 Vanderbilt University Vanderbilt Confidential Document Version and Revision Date Name Version December 21 ,2010 A Hutchinson February 29, 2012 A Hutchinson May 7, 2012 A Hutchinson September 14, 2012 C Graves Knowledge Management Strategy Page 3 of 11 Vanderbilt University Vanderbilt Confidential Table of Contents 1 Introduction.

Vanderbilt University IT Service Management Program IT Knowledge Management Strategy Document Created: May 7 2012 Document Revised: September 14, 2012 Document Author: Cheryl Graves, Vanderbilt University Medical Center Document Title / Version: Knowledge Management Strategy / 1.3 . ... Vanderbilt University Vanderbilt Confidential ©

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