Virginia E-ZPass Customer Agreement

Virginia E-ZPass Customer Agreement Agreement Subject to the terms and conditions of this Agreement , the E-ZPass Customer Service Center (Service Center) agrees to provide a Transponder (Standard E-ZPass or E-ZPass Flex) to the User who in turn may use it to obtain passage on toll roads accepting E-ZPass . TERMS AND CONDITIONS GENERAL User agrees: a) The Transponder is the property of VDOT and shall be returned. b) To install the Transponder in accordance with the Transponder Installation Instructions. If failure to properly install the Transponder results in a toll violation, the user is subject to the full (non- discounted) toll and any administrative fees. c) To proactively maintain a positive E-ZPass Account balance.

E-ZPass On-the-Go Transponders shall be used on two axle passenger vehicles only. E-ZPass On- the-Go Transponders must be registered by providing E-ZPass Account holder information in order to obtain the full balance. Failure to register an E-ZPass On-the-Go Transponder within 48 hours of first use may result in the invalidation of the Transponder.

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