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Vol. 10, No. 1 …
2003 Vol. 10, No. 1 practical PROCESSIMPROVEMENT PLANNINGBy Neil Potter and Mary SakryWe have seen many approaches to improvement planningduring the past 16 years. Two stand out as the mostcommon. With the first approach, small teams develop aplan to document the tasks they typically perform whenthey develop software. The notion is that if their currentpractices are documented, they can be shared among thedevelopment group and the best ones will become bestpractices. Unfortunately, the result is often a stack ofpaper that is the second approach,a company strides towardthe achievement of animprovement frameworksuch as ISO9001 or theSEI CMM1.
Vol. 10, No. 1 www.processgroup.com/newsletter.htm February 2003 PRACTICAL PROCESS IMPROVEMENT PLANNING By Neil Potter and Mary Sakry We have seen many approaches to improvement planning
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