When Things Wrong - macoalition.org

RESPONDING TO ADVERSE EVENTSA consensus Statement of the Harvard HospitalsMARCH 2006 WhenThingsWronggoThe concepts and principles in this document are unanimously supported by the Harvard teaching institutions:BETH ISRAEL DEACONESS HOSPITALBRIGHAM AND WOMEN S HOSPITALCAMBRIDGE HEALTH ALLIANCECHILDREN S HOSPITALDANA-FARBER CANCER INSTITUTEFAULKNER HOSPITALJOSLIN DIABETES CENTERHARVARD VANGUARD MEDICAL ASSOCIATESMASSACHUSETTS EYE AND EAR INFIRMARYMASSACHUSETTS GENERAL HOSPITALMCLEAN HOSPITALMOUNT AUBURN HOSPITALNEWTON-WELLESLEY HOSPITALNORTH SHORE HOSPITALSPAULDING REHABILITATION HOSPITALVA BOSTON HEALTHCARE SYSTEMC opyright 2006 Massachusetts Coalition for the Prevention of Medical ErrorsAll rights reserved. All or parts of this document may be photocopied for education, not-for-profit uses. It may not be reproducedfor commercial, for-profit use in any form, by any means (electronic, mechanical, xerographic, or other).This document may be downloaded or printed copies ordered from: March 2004, responding to evidence of widevariation in the way both Harvard hospitals andhospitals nationally communicate with patientsabout errors and adverse events, a group of riskmanagers and clinicians from several Harvard teaching hospitals, the School of Public Health, and the Risk Management Foundation (MalpracticeCaptive for the Harvard Teaching Institutions)assembled to explore and discuss issues surroundingthis subjec

RESPONDING TO ADVERSE EVENTS A Consensus Statement of the Harvard Hospitals MARCH 2006 When Things goWrong

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