Transcription of “Who should I call?” CMS Provider Enrollment Assistance …
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“Who should I call?” CMS Provider Enrollment Assistance …
Who should I call? CMS Provider Enrollment Assistance guide May 2015 1 Th e following table outlines which phone calls should go to External User Services (EUS) and which calls should go to Medicare Administrative Contractors (MACs). Topic EUS MAC 1. Help completing an Internet-based PECOS Enrollment For example: Provider Tony asks for help completing an Internet-based PECOS application. Provider Sarah needs help starting a new Internet-based PECOS Enrollment . X 2. Forgotten User ID/ Password Inquiries For example: Provider Robert has forgotten his PECOS password. X 3. User gets system-error message while completing an Internet-based PECOS Enrollment For example: Provider Angela is having issues accessing PECOS.
Who should I call? ” CMS Provider Enrollment Assistance Guide May 2015 2 Topic EUS MAC 7. Questions about Internet-based PECOS account registration For example: • Provider Stephanie would like to know where to go to create an Internet-based PECOS login. X 8. Reassignment of benefits X 9. Questions about required/supporting document for an
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