Transcription of “WICKED PROBLEMS, RIGHTEOUS SOLUTIONS” …
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wicked PROBLEMS, RIGHTEOUS solutions back TO THE FUTURE ON LARGE COMPLEXPROJECTSR obert Lane 1and Graham Woodman2 ABSTRACT Most large, long and complex projects are wicked deal with change and uncertainty on such projects, the project Delivery Process(Definition, Design, Manufacture and Assembly) needs to be considered with theDevelopment Process (Business case, statement of need, Functional Brief) as a totalsystem. The Development Process needs to deliver a minimum usable subset of Business,Customer and Operational requirements to enable the Delivery process to start. In returnthe Delivery Process needs to improve flexibility to allow the Business, Customer andOperator to respond to changes due to technology improvements or market conditions andstill improve efficiency and be lean .The project team for Terminal 5 at Heathrow Airport has identified tools and techniquesto help solve the wicked problems of Project Development and also to improve flexibilityof Delivery through the use of Last Responsible Moment (LRM) for information transferand decisions.
“WICKED PROBLEMS, RIGHTEOUS SOLUTIONS” BACK TO THE FUTURE ON LARGE COMPLEX PROJECTS Robert Lane 1and Graham Woodman2 ABSTRACT Most large, long and complex projects are “Wicked” Problems.
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