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www.unhcr.org
Page 1 of 4 Annex A (RFP 504) Terms of Reference (TOR) For Course Delivery and Administration Services for Writing Effectively Courses for UNHCR UNHCR s Global Learning Center (GLC) is seeking a service provider to manage and administer the Writing Effectively Learning Programme on behalf of the organization in preferably both English and French once a year for 150-200 learners and meet the detailed requirements below. Project Background information In 2011, UNHCR developed a tutor-led blended learning course in writing effectively. The course targets UNHCR staff in the field and includes ten e-learning modules with assignments in English and French. The first course was rolled-out to all staff in November 2011. The objective of the course: The course aims at improving written communication skills of UNHCR staff members in order to increase efficiency in UNHCR communication. The language of the course: The course is run in two languages, English and French.
Page 3 of 4 • Undertake language screening of applications • Train selected tutors on the content and tasks in cooperation with the Global Learning Centre
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