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www.unhcr.org

Page 1 of 4 Annex A (RFP 504) Terms of Reference (TOR) For Course Delivery and Administration Services for Writing Effectively Courses for UNHCR UNHCR s Global Learning Center (GLC) is seeking a service provider to manage and administer the Writing Effectively Learning Programme on behalf of the organization in preferably both English and French once a year for 150-200 learners and meet the detailed requirements below. Project Background information In 2011, UNHCR developed a tutor-led blended learning course in writing effectively. The course targets UNHCR staff in the field and includes ten e-learning modules with assignments in English and French. The first course was rolled-out to all staff in November 2011. The objective of the course: The course aims at improving written communication skills of UNHCR staff members in order to increase efficiency in UNHCR communication. The language of the course: The course is run in two languages, English and French.

Page 2 of 4 Course delivery: This tutor-led blended learning course allows UNHCR staff members to work individually with their writing skills, while submitting assignments for

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