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Yale University Change Management Process Guide

yale University Change Management Process Guide yale University Change Management Process 1 of 29. Table of Contents Introduction .. 3. Purpose .. 3. Scope .. 3. Change Management Overview .. 3. Change Management Key Concepts .. 4. Change Management Policies .. 5. Change Management Process Flow .. 6. Roles and Responsibilities .. 6. Process Procedures .. 8. Request Change .. 8. Review and Accept Change .. 9. Assess Technical and Business Impact & Risk .. 10. Approve Change for Build .. 11. Build and Test 13. Confirm Implementation Schedule and Impact/Risk Review.

• An IT asset that is deemed valuable to track and manage through change control. • Either a physical (e.g. server) or logical (e.g. policy) record representing the actual asset. • CI’s are controlled through the change process (or through request management when changes are deemed to be standard). Release (and Deployment) Management

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