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Yale University Change Management Process Guide

yale University Change Management Process Guide yale University Change Management Process 1 of 29. Table of Contents Introduction .. 3. Purpose .. 3. Scope .. 3. Change Management Overview .. 3. Change Management Key Concepts .. 4. Change Management Policies .. 5. Change Management Process Flow .. 6. Roles and Responsibilities .. 6. Process Procedures .. 8. Request Change .. 8. Review and Accept Change .. 9. Assess Technical and Business Impact & Risk .. 10. Approve Change for Build .. 11. Build and Test 13. Confirm Implementation Schedule and Impact/Risk Review .. 14. Approve Change for Implementation .. 16. Implement and Validate 17. Close Change .. 20. Change Process 22. Change Types .. 22. Risk and Impact .. 23. Change Source .. 24. Change Submission Priorities .. 24. Assessment Condition Codes .. 25. Task Completion Codes .. 25. Approval Condition Codes .. 26. Completion / Implementation Codes .. 26. Closure Condition Codes.

The scope of this document is to define the Change Management Process, and process inputs from, and outputs to, other process areas. Other service management areas are detailed in separate documentation. This document includes the necessary components of the Process that have been confirmed for the organization. Change Management Overview

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