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Communicating With Parents
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Addressing parents’ concerns and complaints effectively ...
www.education.vic.gov.auare of practical assistance in communicating effectively with parents. Some concerns raised by parents are complex; however in all cases an open, consistent approach that is courteous, efficient and fair best addresses parent concerns. Such an approach provides opportunities to build partnerships between schools and families.
Module 4 Communicating with and Counseling Adolescents
files.icap.columbia.eduCommunicating with Adolescents General tips for communicating with adolescents1: • Start the counseling session by talking about non-threatening issues: Begin by establishing rapport with the client (see Session 4.1). Ask questions about the adolescent’s home, family, school, and even hobbies before moving onto more sensitive topics like