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2017 ASPECT CONSUMER EXPERIENCE INDEX

2017 ASPECT CONSUMER EXPERIENCE INDEX

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3 CONTACT WITH CUSTOMER SERVICE IN DECLINE 71 % 2015 2016 2017 66 % 64 Have you contacted customer service (by phone, online, live chat, text, etc.) for ANY

  2017, Aspects, Index, Consumer, Experience, 2017 aspect consumer experience index

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