Example: air traffic controller
6 Step Problem Solving Using the A3 as a Guide
current condition. This is the first question you must ask when you encounter a problem. You cannot begin problem -solving until you have asked this question. You cannot define a problem or improve a process without this critical baseline. Step 1: Identify the Problem . Step 1: Identify the Problem countermeasure. Step 2: Set the Target . Step 3:
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