Alternative Dispute Resolution Guide
ALTERNATIVE DISPUTE RESOLUTION PRACTITIONERS GUIDE CONTENTS I. Introduction: Purposes and Use of the Guide 1 II. Key Observations 3 III. What is ADR? 4 IV. What Can ADR Do? 7 V. The Limitations of ADR 21 VI. What Background Conditions Are Important? 24 VII. What Program Design Considerations Are Important? 33 VIII. Conclusion 48
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