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CALL CENTER STANDARD OPERATING PROCEDURES

CALL CENTER STANDARD OPERATING PROCEDURES

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Information and Training Manual for more detailed information B. Call Center Orientation and Training • Provide resource information binders that contain the Call Center Staff Training Manual and pertinent information on the PFAC operation • Provide information on meals, parking, sign-in/check-out procedures, and behavioral

  Training, Operating, Center, Standards, Call, Procedures, Call center standard operating procedures

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