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CHAPTER 1 Introduction to Operations

CHAPTER 1 Introduction to Operations

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Operations management (OM) is the business function that plans, organizes, coordi-nates, and controls the resources needed to produce a company’s goods and services. Oper-ations management is a management function. It involves managing people, equipment,

  Operations, Management, Rope, Ation, Operations management, Oper ations management

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