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Chapter 2: Coaching Relationship Skills

Chapter 2: Coaching Relationship Skills

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Chapter 6). Unfailing positive regard is the key to establishing rapport and trust, and is the foundation for masterful coaching. 2. Show empathy . Empathy is defined as “a respectful understanding of another person’s experience, including his or her feelings, needs, & desires” (See Chapter 5). Empathy is quite different from sympathy.

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