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CHAPTER Introduction to Hotel Management

CHAPTER Introduction to Hotel Management

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the hotel—are paramount in projecting a hospitable image. Answering guest inquiries about hotel services and other guests, marketing and sales department requests for information on guest room availability, and housekeeping depart-ment inquiries concerning guest reservations are but a few of the routine tasks CHAPTER 1 Introduction to Hotel ...

  Management, Hotel, Housekeeping, Hotel management

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