Communication - DOL
first customer of the day) and gets ready to begin mowing. Mr. Z.: You’re finally here! Jade: Hi, Mr. Z. Yes, I’m here to mow your lawn. Mr. Z.: Well, you didn’t do a very good job last week. Jade: I wasn’t the person who mowed your lawn, but I’d like to hear why you were unhappy with the job. Mr. Z.: It was just a mess! Jade:
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