Example: tourism industry
Emotional Competence Framework - eiconsortium.org

Emotional Competence Framework - eiconsortium.org

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Social Competence SOCIAL AWARENESS Empathy: Sensing others™ feelings and perspective, and taking an active interest in their concerns. People with this competence: • Are attentive to emotional cues and listen well • Show sensitivity and understand others™ perspectives • Help out based on understanding other people™s needs and feelings

  Framework, Emotional, Competence, Emotional competence framework

Download Emotional Competence Framework - eiconsortium.org


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