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EXECUTIVE SUMMARY EXAMPLES

EXECUTIVE SUMMARY EXAMPLES

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reminders.xviiixix Research suggests patients may find text messaging less intrusive than phone calls.xx In a pilot study involving 1,256 patients in 4 British psychiatric outpatient clinics, text reminders reduced did-not-attend status by 25-28% compared to the year prior to the intervention.xxi Only 0.1% of patients opted out.

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