Fishbone Template for Root Cause Analysis
Jun 01, 2012 · 4.2 Fishbone Diagrams: A second commonly used method of root cause analysis, is the use of fishbone diagrams (sometimes referred to a Ishikawa models or Herringbone diagrams). They are most useful when the ‘5 whys’ is too basic, for example, where a complex issue needs to be considered
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www.qualitydigest.com• It can be used on its own or in conjunction with the fishbone diagram analysis in moving from the chosen root cause to the true root cause. • Simply ask Why 5 times starting with the effect of the problem. • 5 Whys focuses the investigation toward true root cause and away from mere effects of the problem. The 5 Whys