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ITIL IMPLEMENTATION AND PROCESS GUIDE Incident, …

ITIL IMPLEMENTATION AND PROCESS GUIDE Incident, …

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: ITIL Implementation and Process Guide 6 T ServiceWise II Change Management is the process that ensures standard-ized methods, processes and procedures are used for all changes. This facilitates efficient and prompt handling of all changes and maintains the proper balance between the need for change and the potential detrimental impact of changes.

  Guide, Implementation

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