Oracle Software Technical Support Policies
Effective Date: 10-December-2021 . Oracle Software Technical Support Policies: 10-December-2021 Page 2 of 38 Contents 1. Overview 4 Use of Services 4 2. Support Terms 4 Technical Support Fees 4 Support Period 5 License Set 5 Matching Service Levels 6 Reinstatement of Oracle Technical Support 6 Pricing Following Reduction of Licenses or …
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