Preventive / Corrective Actions (CAPA) Guidelines
of a formal Corrective Action / Preventive Action (CAPA) program. CAPA is a major area of concern for both FDA, ISO 9000, as well as the Automotive and Aerospace industries. They have recognized that how a quality system is maintained and monitored is critical to its effectiveness.
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8D Customer Complaint Resolution Report
www.phf.org5D – Design Corrective Actions Based on the results of the root cause analysis, identify corrective actions (or an improvement plan) to prevent the root cause from reoccurring. These actions should be permanent changes. For each action, identify what needs to be done, by when, who should be involved, and how success will be measured.
Global Procurement & Materials (GPM) Keysight Technologies
about.keysight.comThe corrective action should correspond to the root cause identified earlier in order to eliminate the real root cause and prevent recurrence of the problem. Method such as brainstorming is recommended as it can help to select appropriate corrective action for identified root cause.