Quality WBT Glossary
an auditor should know. This is a formal survey and the results are statistically analyzed to identify the important topics. The BoK is revised …
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Case Study: Caring For Frequent Flyers
www.qualitywbt.orgCase Study for RCA Class 46F3E4DA-5715-08D369.doc © 2007 Duke Okes Page 1 of 4 Case Study: Caring For Frequent Flyers Following is a problem-solving project carried out in a fictitious airline.
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